Payment Gateway Usage Policy

This policy governs the use of our payment gateway.

1. Purpose of Payment Gateway

• The payment gateway is used to:

  • Purchase software services

  • Pay for subscriptions

  • Make secure online transactions

2. User Responsibility

• Users must provide accurate payment information.

• Unauthorized or fraudulent transactions are strictly prohibited.

3. Transaction Security

• All payments are processed through secure and encrypted channels.

• Rochasoft does not store sensitive payment details like card numbers.

4. Failed Transactions

• If a transaction fails but the amount is deducted:

  • It will be automatically refunded within 5–7 business days.

  • Users can contact support for assistance.

5. Misuse of Payment Gateway

• Any misuse (fraudulent payments, chargebacks without reason) may result in:

  • Suspension of services

  • Legal action