Refund & Cancellation Policy

At Rochasoft, we strive to provide high-quality software solutions and services. This policy outlines the terms under which refunds and cancellations are processed.

1. Cancellation Policy

• Customers may request cancellation of services within 24 hours of purchase.

• Once the project/service has been initiated or delivered, cancellation requests will not be accepted.

2. Refund Policy

• Refunds are applicable only if:

  • The service has not been initiated.

  • There is a failure from our end to deliver the promised service.

• No refunds will be provided for:

  • Completed services

  • Digital products once delivered

  • Customized software or development work

3. Refund Process

• Approved refunds will be processed within 7–10 business days.

• The refund will be credited to the original payment method.

4. Contact for Refunds

For refund or cancellation requests, contact:
📧 Email: support@rochasoft.com